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Shipping and Returns

Shipping

We love our Bucherbabes all around the world! That is why we offer you the following climaneutral shipping methods. The processing time for orders is 2-3 business days. Please find the delivery times depending on your country in the following list.

Germany

1-3 business days (Mo-Fr), Free Standard Shipping

EU and Switzerland

2-5 business days (Mo-Fr), Free Standard Shipping

Rest of Europe

2-5 business days (Mo-Fr), International Shipping 20€ flat fee

United States and Canada

10-15 business days (Mo-Fr), International Shipping 20€ flat fee
2-3 business days (Mo-Fr), International Express Shipping 50 € flat fee

Rest of World

10-15 business days (Mo-Fr), International Shipping 20 € flat fee
2-5 business days (Mo-Fr), International Express Shipping 75 € flat fee

Please note: All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your order and/or shipping total. BucherBags is not responsible for fees associated with import. All fees must be paid by the parcel recipient. Delivery time above is calculated based on contracts with our shipping partners and may be delayed due to custom office inspections. BucherBags is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays.

Refund Policy

We want you to love our products just as much as we do! If you are not happy with our product, you can send it back within 14 days of receiving the order. All items must be in their originial and respective packaging. BucherBags is not responsible for any shipping and returning fees. We recommend sending your return using a carrier that offers tracking services. Once the return is received and quality checked, you will receive a refund for the items minus any shipping expense.

Please send your order back to:
BucherBags
G6, 15
68159 Mannheim
GERMANY

Please contact us within 48 hours of receiving your package for items that are defective, damaged, or wrongly shipped. Any item that is believed to be defective or damaged may only be exchanged for that same item. Please hold on to all items until further instructed for a solution.