Shipping and Returns
We love our Bucherbabes all around the world! Melina Bucher offers the following climate-neutral shipping methods for our sustainable designer handbags. Please also find the delivery times depending on your country in the following list.
The processing time for orders is 1-2 business days. If you have a extremely urgent order, please write us a message via mail or WhatsApp and we can help you out :)
All orders are shipped with DHL.
FREE SHIPPING, 1-3 business days (Mo-Fr)
Express Shipping €10 flat fee, 1 business day (Mo-Fr)
EU, UK and Switzerland
FREE SHIPPING, 2-5 business days (Mo-Fr)
Express Shipping €20 flat fee, 1-2 business day (Mo-Fr)
Rest of Europe
// PLEASE NOTE: Due to the current restrictions we are unable to send packages to Ukraine //
International Shipping €20 flat fee, 2-5 business days (Mo-Fr)
International Express Shipping €30 flat fee, 2-5 business days (Mo-Fr)
United States and Canada
International Shipping €20 flat fee, 10-15 business days (Mo-Fr),
International Express Shipping €50 flat fee, 3-5 business days (Mo-Fr)
Rest of World
// PLEASE NOTE: Due to the current restrictions we are unable to send packages to Russia //
International Shipping €20 flat fee, 10-15 business days (Mo-Fr)
International Express Shipping €75 flat fee, 3-5 business days (Mo-Fr)
Please note: All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your order and/or shipping total. Melina Bucher is not responsible for fees associated with import. All fees must be paid by the parcel recipient. The delivery time above is calculated based on contracts with our shipping partners and may be delayed due to custom office inspections or special circumstances, such as COVID lockdowns. Melina Bucher is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays.
We want you to love our handbags just as much as we do! If you are not happy with our product, you can send it back within 30 days of receiving the order. All items must be in their original and respective packaging. Melina Bucher is not responsible for any shipping and returning fees. We recommend sending your return using a carrier that offers tracking services. Once the return is received and quality checked, you will receive a refund for the items minus any shipping expense.
Please send your order back to:
Please contact us within 48 hours of receiving your package for items that are defective, damaged, or wrongly shipped. Any item that is believed to be defective or damaged may only be exchanged for that same item. Please hold on to all items until further instructed for a solution.